PRIVACY POLICY

At Cat's Kitchen we take your privacy very seriously.  We only collect the minimal information to enable the efficient running of our business, including communications with our customers and the design and running of our website.  The policy below details the information we collect and how it is stored and used,

The Information We Collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We do collect personally identifiable information (including name, email, communications) when you correspond with us for the purpose of efficient communications with you.  We do not collect payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this policy only.

Use of Information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our services;​

  2. To provide our Users with ongoing customer assistance and support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Storage of Information

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

How We Communicate With You

We may contact you to notify you regarding your enquiry or order, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies

 

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of movements and actions on a site. 

We store the following cookies for security and to help us understand the effectiveness and efficiency of our site.

  • svSession - Permanent - Creates activities and BI

  • hs - Session - Security

  • incap_ses_${Proxy-ID}_${Site-ID} - Session - Security

  • incap_visid_${Proxy-ID}_${Site-ID} - Session - Security

  • nlbi_{ID}- Persistent Cookie - Security

  • XSRF-TOKEN - Persistent cookie - Security

  • smSession - Two weeks - Identify logged in site members

Withdrawing Your Consent

If you don’t want us to process your data anymore, please contact us at info@cats-kitchen.com.

Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@cats-kitchen.com

Enquire

Call me on 07881 974114

© 2017 By Crestawood Limited

Beautiful Bespoke Cakes, Custom Designed in the Heart of Surrey with Love from Cat's Kitchen

Cat's Kitchen